Returns and Exchange Policy

1. Ariani Online Returns Policy.

Returns are accepted if the product damage / defect. Returned accepted within 14 days of receipt ( for local and international orders). Only products that are unworn, unaltered, unwashed and in sellable condition can be returned.Please be informed that the returns for change of size and colors customer will bear all the cost for postage. Please notify us at return@arianionline.my by quoting the order number and product detail. Strictly NO EXCHANGE, RETURN or REFUND for sales and markdown item.

2. Ariani Online delivery charge.

Shipping cost are borne by the customer. We are not liable until the item reaches to our PIC.

We will email to you as soon as the parcel received by us. And we will update to you via email after we process your item. Your returned products together with your invoice, are usually received / accepted to our PIC within five (5) days. You may process returns through your nearest post office. We do not accept any walk-in-returns.
All items must be received by Ariani Online in order for a customer for exchangeable. You should ensure that the product is sent to us in the same condition as it was when received by you and is packed properly. In the event that an item is returned to us in an unsuitable condition, we reserve the right not accept returns and send the product back to you.


3. Ariani Online Returned Items.

We will email you as soon as we receive and process the parcel to let you know that it is safely in our hands.




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